Identify responsibilities
Confirm the importer of record, destination, commodity, and who is appointing the customs representative.
Customs coordination
A smoother border crossing starts before departure.
Bring commercial documents, product information, and importer responsibilities together early. Coordinate the required clearance support with qualified parties in the shipment’s destination.
- A route-specific documentation checklist
- Importer and clearance-party responsibilities
- Commercial-document consistency review
- Coordination of queries and release milestones
Customs services are provided through appropriately authorized parties where required. Classification, duties, taxes, and admissibility depend on the goods and jurisdiction; specialist advice may be needed.
HOW IT COMES TOGETHERClear steps.
01 02 03
Clear steps.
Informed decisions.
Prepare documents
Review the commercial invoice, packing list, transport document, and category-specific information required for assessment.
Coordinate release
Provide requested documents to the appointed clearance party and plan delivery after release.
BEFORE WE START
A useful first brief.
You do not need every answer yet. Share what you know and identify the details you still need help with.
- Destination and importer details
- Commercial invoice and packing list
- Product descriptions, materials, and intended use
A FEW GOOD QUESTIONS
Will you act as the importer of record?
Do not assume this is included. The importer of record and its obligations must be identified in the written shipment scope.
Can I get a duty estimate?
An estimate needs the destination, product information, origin, value, and proposed classification. Final assessments can differ, and estimates are not binding customs determinations.
BEFORE YOUR FIRST CALL
Know what to bring to your first call.
Enter your email. We send one email that explains what the call covers and lists 3 things to have ready: your product with a photo or spec sheet, your order quantity and your delivery city. On the call we list the supplier questions still open, so you leave with a clear next step. The email includes a link to choose a time.
YOUR NEXT MOVELet’s get your
Let’s get your
business moving.
A product idea. A supplier question. A shipment ready to go.
Tell us where you are. We’ll start there.